EST. 1997 · PENANG — COMMERCIAL INSURANCE ADVISORY商业保险顾问事务所

When did someone last actually read your policy? 你的保单, 上一次被认真读完 是什么时候?

We read your policy before we recommend anything. 先看懂你的风险,再谈保险。

29+Years expertise年专业经验
PenangHeadquartered总部槟城
100%Independent独立代理
FIELD NOTE30+ YRS OF CLAIMS三十年理赔现场

"Risk management is not about avoiding risk — it's about ensuring you are compensated when it occurs." "风险管理不在于规避风险,而在于确保风险发生时你能获得补偿。"

Au-Yang Liang-Hin
Au-Yang Liang-Hin
Principal Advisor · 30+ years首席顾问 · 30年以上
What we actually do我们真正做的事

Four things most advisors don't其他代理通常不做的四件事

MOST AGENTS SKIP THESE.
WE DON'T.
别人略过的,
我们照做。
01

Policy Audit保单审查

Our strength我们的强项

Is your sum insured still accurate?你的保额,是几年前定的吗?

Your assets have grown — but has your sum insured kept up? An outdated figure triggers the Average Clause. We read your policy in full and identify every gap before a claim does.你的资产涨了,保额却没跟着涨。一旦触发均摊条款,赔付就会被按比例压低。我们全文阅读你的保单,在理赔之前找出每一个缺口。

02

Risk Advisory风险顾问

Identify risks before something goes wrong出事前先找出风险所在

Before we recommend any cover, we map the risks specific to your business and industry. Different sectors face very different exposures — yours should be built around reality, not a generic template.在推荐任何保障之前,我们先梳理你的业务和行业的具体风险。不同行业面对截然不同的风险敞口——你的保障应建立在现实基础上。

03

Chinese Explanations中文解释英文保单

Every clause in the language you think in用你熟悉的语言逐条讲解

Your policy is in English. Your business runs in Mandarin. We go through every clause — including every form you need to fill — until you understand exactly what you've signed.你的保单是英文的,你的生意是华文做的。我们逐条讲解——包括所有需要填写的表格——直到你真正清楚自己签了什么。

04

Claims Advocacy理赔陪跑

We're there when something goes wrong出事时我们在,不是只在收保费时在

When you have a claim, we manage the entire process — documents, insurer liaison, loss adjuster negotiations. We push back when they underpay, and we don't leave until it's settled.发生理赔时,我们全程代理——文件准备、对接保险公司与公估师。低赔时直接提出异议,不到结案不收手。

Most agents sell a policy and move on. We stay. 大多数代理卖完保单就走。我们留下。

— THAT IS THE WHOLE DIFFERENCE— 差别就在这里